Privacy Policy

Luvaminos LLC (“Luvaminos,” “we,” “us”) collects information you provide when you create an account, place an order, or contact us, including:

• contact details such as name, email, phone, and address;
• payment metadata processed by our payment providers (we do not store full card numbers);
• order history and transaction details;
• communications you send to us; and
• account credentials and preferences.

When you visit our website, we may automatically collect:

• IP address and approximate location;
• device, browser, and operating system information;
• usage data such as pages viewed and links clicked; and
• cookies and similar tracking technologies.

We use your information to:

• process and fulfill orders and provide customer support;
• operate, maintain, and improve our website and services;
• communicate with you about orders, updates, and marketing;
• prevent fraud and enforce our terms; and
• comply with legal obligations.

We do not sell your personal information. We share it only as needed with:

• payment processors and shipping carriers;
• email, analytics, and other service providers;
• legal and regulatory authorities where required by law; and
• successors in connection with a merger, acquisition, financing, or sale of assets.

To measure our advertising and understand site usage, we may share hashed (one-way encoded) identifiers such as your email or phone number, along with technical event data, with advertising and analytics partners. These identifiers are hashed before they are shared and are used for measurement and attribution.

If you provide your mobile number and opt in to our text messaging program, we collect mobile information specific to that program:

• your mobile phone number;
• your opt-in and consent records;
• the date and time stamp of your consent; and
• message logs, including messages sent and received and their delivery status.

We use this information solely to send the recurring automated text messages you opted into — transactional, informational, and marketing messages — as described in the SMS and Messaging Terms in our Terms of Service.

Mobile opt-in information and consent are not sold or shared with any third party. Phone numbers collected for SMS are not shared with third parties or affiliates for their own marketing. Carriers and messaging aggregators are used solely to deliver messages on our behalf.

Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. Questions about our messaging program may be sent to [email protected].

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We use cookies and similar technologies to operate the site, remember your preferences, and understand usage. You can control cookies through your browser settings; disabling them may affect site functionality. Our advertising cookies and pixels may constitute “sharing” of personal information for cross-context behavioral advertising under the CPRA; see the California Privacy Rights section for how to opt out.

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, and to opt out of marketing communications. To exercise these rights, contact us at [email protected].

Under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), California residents have the right to know what personal information we collect, to request deletion, to correct inaccurate information, and to opt out of both the sale and the sharing of personal information.

We do not sell personal information for money. However, our website uses advertising pixels (including Meta, TikTok, Google, Snapchat, Reddit, and Bing) that may disclose certain information to those platforms for cross-context behavioral advertising. Under the CPRA, this disclosure is treated as “sharing,” which is legally distinct from a sale. You have the right to opt out of this sharing.

To exercise your right to opt out of the sale and sharing of your personal information, use the “Your Privacy Choices” control, or contact us at [email protected].

Our website and products are not intended for individuals under 21 years of age. We do not knowingly collect information from anyone under 21. If you believe we have collected such information, contact us and we will delete it.

Our website may link to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

We may update this Privacy Policy from time to time. Changes are effective when posted to this page. This policy is governed by the laws of the State of New Mexico.

Questions about this Privacy Policy may be sent to [email protected].