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Legal
These terms govern your access to our website and your purchase and use of our products.
Last updated: July 23, 2026
These Terms of Service (“Terms”) form a binding agreement between you and Luvaminos LLC (“Luvaminos,” “we,” “us,” or “our”). By accessing our website or placing an order, you confirm that you are at least 21 years of age and that you accept these Terms in full. If you do not agree, do not use the website or purchase our products.
Our products are offered only to qualified researchers and to those purchasing on behalf of legitimate research. We may approve or deny any account or order at our sole discretion and may request verification of your identity, age, or research purpose at any time.
All products are sold strictly for in-vitro research and laboratory use. They are not for human or animal consumption, are not drugs, food, or cosmetics, and are not intended to diagnose, treat, cure, or prevent any disease. We do not provide medical, usage, or dosing guidance of any kind. You represent that you are a qualified researcher and will use the products accordingly.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to provide accurate information and to keep it current.
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at any time, including after an order is placed. Prices are subject to change without notice.
We accept major credit and debit cards (Visa, Mastercard, American Express, and Discover), including through Apple Pay and Google Pay. Card payments are processed by our third-party payment provider; we do not receive or store your full card number. Card orders are confirmed once payment is authorized.
We also accept Zelle, a bank-to-bank transfer you send from your own banking app, as an alternative method at checkout. A Zelle order is held until we match your transfer to it, and may be cancelled if payment is not received within the stated window or does not match the order total.
When you use any payment method, you authorize us and our payment providers to charge or collect the total amount of your order, including taxes and shipping. If a payment is declined, reversed, or otherwise not completed, we may cancel the order.
We currently ship within the United States only. Title and risk of loss pass to you (or to the carrier on your behalf) upon our delivery of the shipment to the carrier. Delivery estimates are not guarantees.
All sales are final. We do not accept returns or exchanges. If an item arrives damaged or defective, we will make it right with either a replacement or a refund, at our discretion, but only after a claim has been filed with the carrier and verified, with photo evidence required. Any refund is issued to the original payment method. We do not refund or replace for change of mind, dissatisfaction, or misuse, and reconstituted products are not eligible. See our Returns & Refunds page for full details.
If you believe there is a problem with a charge or an order, please contact us at support@luvaminos.com before initiating a dispute or chargeback with your bank or card issuer. Most issues are resolved far more quickly by contacting us directly, and we ask for a reasonable opportunity to resolve your concern first.
Because all sales are final, a charge for an order that was delivered as described is not a valid basis for a chargeback. If a chargeback is filed, you authorize us to submit relevant records to your bank or card issuer in response, including your order and payment details, the research-use and age acknowledgments you accepted, your order and shipping addresses, and carrier tracking and delivery confirmation.
We may suspend or terminate your account, cancel any open orders, and decline future orders while a dispute is pending or following a chargeback we determine to be unwarranted. Nothing in this section limits your rights under applicable law or the rules of your card network.
All content on this website, including text, graphics, logos, and the Luvaminos name and marks, is owned by or licensed to Luvaminos LLC and is protected by intellectual property laws. You may not use, reproduce, or distribute it without our prior written consent.
You agree not to:
Violation of this section may result in immediate termination of your account and cancellation of any pending orders.
We may suspend or terminate your access to the website or your account at any time, with or without cause and with or without notice, at our sole discretion.
If you participate in our affiliate or referral program, the following terms apply in addition to the rest of these Terms. Participation is offered, approved, suspended, or revoked at our sole discretion.
Whether a referral qualifies for a commission, and the applicable rate, is determined by us at our sole discretion. Commissions may be adjusted or reversed for cancelled, refunded, fraudulent, or disputed orders.
Approved commissions are paid on our standard payout schedule, net of returns and adjustments. We may withhold, offset, or delay any payout where we suspect fraud, abuse, or a violation of these Terms or applicable law.
Payouts are conditioned on completion of identity verification (KYC) and any applicable anti-money-laundering (AML) and sanctions screening. No commission is released until these checks are completed to our satisfaction, and we may withhold payouts pending their completion.
We may terminate your affiliate status at any time. If your status is terminated for fraud or for a violation of these Terms, any unpaid commissions are forfeited.
You are solely responsible for your own content and for making the disclosures required by the U.S. Federal Trade Commission, including clear and conspicuous disclosure of your material connection to Luvaminos. All affiliate content must use a research framing only and must not include human-use, dosing, medical, therapeutic, or comparative drug claims, and must not make or imply any statement that a product is used by or has an outcome for a person.
You agree to indemnify, defend, and hold harmless Luvaminos LLC from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your affiliate content, your conduct, or your breach of these Terms.
YOU ACKNOWLEDGE THAT THE PRODUCTS ARE RESEARCH MATERIALS THAT MAY BE HAZARDOUS IF MISHANDLED. YOU ASSUME ALL RISK ASSOCIATED WITH THE PURCHASE, HANDLING, STORAGE, AND USE OF THE PRODUCTS, AND YOU WAIVE ANY AND ALL CLAIMS AGAINST LUVAMINOS LLC ARISING FROM SUCH RISK TO THE FULLEST EXTENT PERMITTED BY LAW.
THE WEBSITE AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Without limiting the foregoing, we do not warrant that:
Any Certificate of Analysis reflects the results of analysis at the time it was performed only and is not a continuing warranty of the product after it leaves our control.
TO THE FULLEST EXTENT PERMITTED BY LAW, LUVAMINOS LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM. THESE LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY, WHETHER CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
You agree to indemnify, defend, and hold harmless Luvaminos LLC, our parent company, and their affiliates, officers, directors, and employees from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from or relating to:
We may, at our option and at your expense, assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with us. You may not settle any such matter without our prior written consent. This obligation survives termination of these Terms.
Any dispute arising out of or relating to these Terms or the products shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) before a single arbitrator, seated in Albuquerque, New Mexico. You and Luvaminos LLC waive the right to participate in any class, collective, or representative action. Claims that qualify may be brought in small-claims court, and either party may seek injunctive relief to protect intellectual property. You may opt out of this arbitration provision within 30 days of first accepting these Terms by writing to support@luvaminos.com.
These Terms are governed by the laws of the State of New Mexico, without regard to its conflict-of-laws principles.
We may modify these Terms at any time. Changes are effective when posted to this page. Your continued use of the website constitutes acceptance of the updated Terms.
If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect. Our failure to enforce any provision is not a waiver. These Terms, together with the policies referenced herein, constitute the entire agreement between you and Luvaminos LLC.
You grant Luvaminos LLC a perpetual, irrevocable, worldwide, royalty-free, sublicensable, and transferable license to use, process, store, combine, disclose, share, transfer, and commercialize the information you provide for the purposes of operating and improving our business. The information you provide includes, without limitation:
We may use this information, including to:
“Affiliates” means any entity that controls, is controlled by, or is under common control with Luvaminos LLC, including our parent company. To the extent any use, disclosure, sharing, or transfer of your information described above constitutes a “sale” or “sharing” of personal information under the CCPA/CPRA or similar law, we honor the opt-out rights described in our Privacy Policy. Marketing consent is not a condition of purchase, and you may opt out of marketing at any time. Non-waivable rights you may have under applicable law are preserved. This section survives termination.
Our text-messaging program, the Luvaminos Alerts program, sends research order confirmations, shipping updates, restock alerts, and occasional research-supply offers. By providing your mobile number, you consent to receive recurring automated marketing and informational text messages from Luvaminos LLC at the number provided, sent using an automatic telephone dialing system. Consent is not a condition of any purchase. Message frequency varies. Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages. Message and data rates may apply, depending on your mobile plan.
Reply STOP to any message to cancel at any time. After you text STOP, you will receive a one-time confirmation message and no further messages will be sent. To resume messages, sign up again. Reply HELP for help.
For additional information, reply HELP or contact us using the details in the Privacy subsection below.
If you change, transfer, or relinquish the mobile number you provided, you agree to notify us promptly so we can update or remove it.
Our handling of your information is described in our Privacy Policy. For help, contact Luvaminos LLC, 1209 Mountain Road PL NE STE R, Albuquerque, NM 87110, (505) 460-8488, or support@luvaminos.com.
We may change or terminate the messaging program, or these messaging terms, at any time. Changes are effective when posted to this page.
Questions about these Terms may be sent to support@luvaminos.com, or by mail to Luvaminos LLC, 1209 Mountain Road PL NE STE R, Albuquerque, NM 87110.