Terms of Service

Last updated: August 30, 2026

1. Acceptance of Terms

These Terms of Service (“Terms”) form a binding agreement between you and Luvaminos LLC (“Luvaminos,” “we,” “us,” or “our”). By accessing our website or placing an order, you confirm that you are at least 21 years of age and that you accept these Terms in full. If you do not agree, do not use the website or purchase our products.

2. Eligibility

Our products are offered only to qualified researchers and to those purchasing on behalf of legitimate research. We may approve or deny any account or order at our sole discretion and may request verification of your identity, age, or research purpose at any time.

3. Products and Intended Use

All products are sold strictly for in-vitro research and laboratory use. They are not for human or animal consumption, are not drugs, food, or cosmetics, and are not intended to diagnose, treat, cure, or prevent any disease. We do not provide medical, usage, or dosing guidance of any kind. You represent that you are a qualified researcher and will use the products accordingly.

4. Account Registration

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to provide accurate information and to keep it current.

5. Orders and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at any time, including after an order is placed. Prices are subject to change without notice.

We accept major credit and debit cards (Visa, Mastercard, American Express, and Discover), including through Apple Pay and Google Pay. Card payments are processed by our third-party payment provider; we do not receive or store your full card number. Card orders are confirmed once payment is authorized.

We also accept Zelle, a bank-to-bank transfer you send from your own banking app, as an alternative method at checkout. A Zelle order is held until we match your transfer to it, and may be cancelled if payment is not received within the stated window or does not match the order total.

When you use any payment method, you authorize us and our payment providers to charge or collect the total amount of your order, including taxes and shipping. If a payment is declined, reversed, or otherwise not completed, we may cancel the order.

6. Shipping and Delivery

We currently ship within the United States only. Title and risk of loss pass to you (or to the carrier on your behalf) upon our delivery of the shipment to the carrier.

Transit times shown on the website and at checkout are carrier estimates, not guarantees — once a parcel is with the carrier, its progress is outside our control. A parcel that never arrives is handled under our 30-Day Money-Back Guarantee.

7. Guarantee, Returns and Refunds

Every order is covered by our 30-Day Money-Back Guarantee. If a parcel is lost in transit, or an item arrives damaged, is the wrong item, or is below the purity standard published for its matching lot, contact us within 30 days of delivery. You choose your remedy: a replacement, or a refund to the original payment method.

No return shipment is required — you keep the item, and there is no return label, no return authorization number, and no restocking fee. A clear photo of the item and its packaging is required for a damaged item or a wrong item; a lost parcel does not require a photo. A claim that an item is below the purity standard published for its lot must be supported by an analytical test result you obtained, identifying the laboratory that performed it, the method used, and the lot number tested; a photograph cannot establish purity, and independent analysis is how the published standard was measured in the first place. Claims are made by emailing support@luvaminos.com with your order number, and each claim is subject to review.

The guarantee does not cover a change of mind or an order you no longer need, and we may decline a claim we determine to be fraudulent or abusive. See our Refund Policy for the full 30-day guarantee.

8. Payment Disputes and Chargebacks

In short

If something is wrong with your order, contact us first — you have a 30-day guarantee and we can usually fix it faster than your bank can. If you dispute a charge with your bank instead, we may share your order, consent, and delivery records with them, and we may pause or close your account while the dispute is open.

Summary only — the full section below governs.

If you believe there is a problem with a charge or an order, please contact us at support@luvaminos.com before initiating a dispute or chargeback with your bank or card issuer. Most issues are resolved far more quickly by contacting us directly, and we ask for a reasonable opportunity to resolve your concern first.

Every order carries our 30-Day Money-Back Guarantee, and a claim can be opened by email at any point within 30 days of delivery, with no return shipment required. Because that remedy is available to you directly, a chargeback is not a substitute for a claim: a charge for an order that was delivered as described, and for which no guarantee claim was raised with us, is not a valid basis for a chargeback. If a chargeback is filed, you authorize us to submit relevant records to your bank or card issuer in response, including your order and payment details, the research-use and age acknowledgments you accepted, your order and shipping addresses, carrier tracking and delivery confirmation, and any correspondence about a guarantee claim.

We may suspend or terminate your account, cancel any open orders, and decline future orders while a dispute is pending or following a chargeback we determine to be unwarranted. Nothing in this section limits your rights under applicable law or the rules of your card network.

9. Intellectual Property

All content on this website, including text, graphics, logos, and the Luvaminos name and marks, is owned by or licensed to Luvaminos LLC and is protected by intellectual property laws. You may not use, reproduce, or distribute it without our prior written consent.

10. Prohibited Conduct

You agree not to:

• use the website or products for any unlawful purpose;
• discuss, solicit, describe, or practice human or animal dosing, administration, or consumption of any product;
• represent or imply that any product is for human consumption, veterinary use, or therapeutic use;
• use any product in a manner inconsistent with in-vitro research and laboratory use;
• misrepresent your identity, age, or research purpose;
• circumvent, disable, or attempt to bypass the age gate or any access control on the website;
• scrape, crawl, harvest, or use bots, scripts, or other automated means to access the website or collect data from it without our prior written permission;
• resell, redistribute, or otherwise transfer products without our prior written authorization; or
• interfere with the security or operation of the website.

Violation of this section may result in immediate termination of your account and cancellation of any pending orders.

11. Termination

We may suspend or terminate your access to the website or your account at any time, with or without cause and with or without notice, at our sole discretion.

12. Affiliate and Referral Program

If you participate in our affiliate or referral program, the following terms apply in addition to the rest of these Terms. Participation is offered, approved, suspended, or revoked at our sole discretion.

Commission eligibility

Whether a referral qualifies for a commission, and the applicable rate, is determined by us at our sole discretion. Commissions may be adjusted or reversed for cancelled, refunded, fraudulent, or disputed orders.

Payout schedule and withholding

Approved commissions are paid on our standard payout schedule, net of returns and adjustments. We may withhold, offset, or delay any payout where we suspect fraud, abuse, or a violation of these Terms or applicable law.

Identity verification and anti-money-laundering checks

Payouts are conditioned on completion of identity verification (KYC) and any applicable anti-money-laundering (AML) and sanctions screening. No commission is released until these checks are completed to our satisfaction, and we may withhold payouts pending their completion.

Termination and forfeiture

We may terminate your affiliate status at any time. If your status is terminated for fraud, any unpaid commissions are forfeited. Nothing else forfeits a balance — see section 4 of the Affiliate Terms.

Affiliate content and disclosures

You are solely responsible for your own content and for making the disclosures required by the U.S. Federal Trade Commission, including clear and conspicuous disclosure of your material connection to Luvaminos. All affiliate content must use a research framing only and must not include human-use, dosing, medical, therapeutic, or comparative drug claims, and must not make or imply any statement that a product is used by or has an outcome for a person.

Affiliate indemnification

You agree to indemnify, defend, and hold harmless Luvaminos LLC from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your affiliate content, your conduct, or your breach of these Terms.

13. Assumption of Risk

YOU ACKNOWLEDGE THAT THE PRODUCTS ARE RESEARCH MATERIALS THAT MAY BE HAZARDOUS IF MISHANDLED. YOU ASSUME ALL RISK ASSOCIATED WITH THE PURCHASE, HANDLING, STORAGE, AND USE OF THE PRODUCTS, AND YOU WAIVE ANY AND ALL CLAIMS AGAINST LUVAMINOS LLC ARISING FROM SUCH RISK TO THE FULLEST EXTENT PERMITTED BY LAW.

14. Disclaimer of Warranties

THE WEBSITE AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Without limiting the foregoing, we do not warrant that:

• the products will meet your specific research requirements;
• the purity or composition of any product is guaranteed after delivery, as it depends on storage, handling, and conditions outside our control;
• information on the website is complete, accurate, or current; or
• the website will be uninterrupted, secure, or error-free.

Any Certificate of Analysis reflects the results of analysis at the time it was performed only and is not a continuing warranty of the product after it leaves our control.

15. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, LUVAMINOS LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM. THESE LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY, WHETHER CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

16. Indemnification

In short

If someone brings a claim against us because of how you used, handled, or talked about the products, or because you broke these Terms or the law, you cover our costs. We can take over the defense, and you cannot settle on our behalf without our written consent.

Summary only — the full section below governs.

You agree to indemnify, defend, and hold harmless Luvaminos LLC, our parent company, and their affiliates, officers, directors, and employees from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from or relating to:

• your use, misuse, or handling of the products;
• any claim or representation you make about the products;
• any marketing, affiliate, or social content you create or share that references the products;
• your breach of these Terms;
• your violation of any law or the rights of a third party; and
• any regulatory action arising from your conduct.

We may, at our option and at your expense, assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with us. You may not settle any such matter without our prior written consent. This obligation survives termination of these Terms.

17. Dispute Resolution and Arbitration

In short

Most disputes are resolved by a single private arbitrator in Albuquerque, New Mexico, not in court, and not as a class action. Small-claims cases and intellectual-property injunctions are exceptions. You can opt out within 30 days of first accepting these Terms.

Summary only — the full section below governs.

Any dispute arising out of or relating to these Terms or the products shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) before a single arbitrator, seated in Albuquerque, New Mexico. You and Luvaminos LLC waive the right to participate in any class, collective, or representative action. Claims that qualify may be brought in small-claims court, and either party may seek injunctive relief to protect intellectual property. You may opt out of this arbitration provision within 30 days of first accepting these Terms by writing to support@luvaminos.com.

18. Governing Law

These Terms are governed by the laws of the State of New Mexico, without regard to its conflict-of-laws principles.

19. Changes to Terms

We may modify these Terms at any time. Changes are effective when posted to this page. Your continued use of the website constitutes acceptance of the updated Terms.

20. Severability, Waiver, Entire Agreement

If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect. Our failure to enforce any provision is not a waiver. These Terms, together with the policies referenced herein, constitute the entire agreement between you and Luvaminos LLC.

21. Information You Provide and Our Rights to Use, Share, and Transfer

In short

You give us a broad, lasting license to use, share, sell, and transfer the information you provide to run and grow our business, including with our corporate family and advertising partners. Where the law gives you the right to opt out of a sale or sharing, you can — see our Privacy Policy. Rights you cannot waive under law are preserved.

Summary only — the full section below governs.

You grant Luvaminos LLC a perpetual, irrevocable, worldwide, royalty-free, sublicensable, and transferable license to use, process, store, combine, disclose, share, transfer, and commercialize the information you provide for the purposes of operating and improving our business. The information you provide includes, without limitation:

• identifiers such as your name, email address, phone number, and account credentials;
• order history and transaction records;
• payment metadata (such as billing details and processor tokens, but excluding full payment-card numbers, which we do not store);
• device and browsing data, including IP address;
• location derived from the foregoing;
• communications you send to us;
• affiliate program data; and
• inferences drawn from any of the above.

We may use this information, including to:

• fulfill orders and provide and improve our services;
• market our products across channels;
• create de-identified and aggregated data sets, which Luvaminos owns;
• train and improve analytical, machine-learning, and artificial-intelligence models;
• conduct research, analytics, and fraud prevention; and
• share with our Affiliates, successors, and service providers, and transfer in connection with any merger, acquisition, financing, or sale of assets.

“Affiliates” means any entity that controls, is controlled by, or is under common control with Luvaminos LLC, including our parent company. To the extent any use, disclosure, sharing, or transfer of your information described above constitutes a “sale” or “sharing” of personal information under the CCPA/CPRA or similar law, we honor the opt-out rights described in our Privacy Policy. Marketing consent is not a condition of purchase, and you may opt out of marketing at any time. Non-waivable rights you may have under applicable law are preserved. This section survives termination.

22. SMS and Messaging Terms

This section applies to text messaging.

Sign-in codes are the only texts we send

Luvaminos LLC sends one type of text message: a six-digit sign-in code, sent only when you ask for one. We never send marketing, promotional, or order-update text messages. Message frequency depends on how often you sign in — one message per sign-in request. Msg & data rates may apply. Reply STOP to opt out, HELP for help. For questions about this program, including anything your carrier asks you about it, contact support@luvaminos.com.

The only text we will ever send is a sign-in code you just requested. If you receive any other text claiming to be from us, it did not come from us — please report it to support@luvaminos.com.

Why we ask for a phone number

A phone number entered at checkout is passed to the shipping carrier so they can reach you about a delivery, and lets our support team call you back about an order you contacted us about. It is not used to send you text messages, it is not used to sign you in, and it is not shared for anyone else’s marketing. Phone sign-in uses a separate number you add yourself.

How we contact you

Order confirmations, shipping notifications, and support replies are sent by email — never by text. Marketing email is separate and optional, and every marketing email carries an unsubscribe link.

Our handling of your information is described in our Privacy Policy. For help, contact Luvaminos LLC, 1209 Mountain Road PL NE STE R, Albuquerque, NM 87110, (505) 460-8488, or support@luvaminos.com.

If this changes

Adding a number for sign-in is opt-in: you add it yourself and agree to the wording shown at the time, and you can reply STOP at any point. If we ever introduce any other kind of text message, these terms will be updated first, and consent will never be a condition of any purchase. Changes are effective when posted to this page.

23. Contact

Questions about these Terms may be sent to support@luvaminos.com, or by mail to Luvaminos LLC, 1209 Mountain Road PL NE STE R, Albuquerque, NM 87110.